National selection for Eurovision 2024: step-by-step instructions on voting in Diia

The announcement of the winner of the Eurovision Song Contest 2024 was postponed due to a massive failure in the Diia app, which was supposed to be used for the audience voting. Although Suspilne has the opportunity to announce the winner based on the jury's assessment, the hosts said they would wait until Diia and the audience favorite are fully restored.

The voting will last all night and day on February 4 until 19:05 via Diia. This was announced on the air of the National Selection. The method of choosing the audience favorite has not changed. OBOZ.UA explains how to vote through the app.

In order to choose your favorite in Diia, you need to go to the Services - Polls - Active Polls section and vote for your favorite. The voting will end when the live broadcast starts at 19:05.

Earlier, it became known that the reason for the failure in the Diia app was too much user traffic. Immediately after the voting started at 20:30, the service stopped working. Thousands of fans could not access the Services tab, and some even had to re-authorize themselves through the banking system.

"Today was a record number of users in Diia in the history of the project. Instead of 800 requests per second, as it was during the voting last year, there were 15,000 requests," the Ministry of Digital Transformation explained the failure.

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